How can we help?
Questions about home fitness equipment, a selected option or an existing order? Reach Activefitgear using the details below.
Activefitgear1601 harrodsburg rd,lawrenceburg, KY US
ZIP 40342
+1 (801) 500-3831
[email protected]
Help us find the right information
For an order question, include the order number, checkout email and item or SKU. For a product question, tell us the specific model, size or configuration. For fitness items, identify the model and any resistance, weight or size option. Repack detachable components and keep assembly hardware together. Do not exercise with equipment that appears faulty or damaged; photographs of the item and packaging help us review the issue.
Returns and delivery questions
Please contact us before sending a return so that we can provide the actual destination and merchant-paid postage arrangements. For a delayed or damaged parcel, retain the packaging and send the available order and tracking information.
Protect your information
Do not email card numbers, passwords or unnecessary identity documents. Privacy requests can be sent to the same email, with enough information to identify the relevant account or order.